Frequently Asked Questions

 Care

All my work is handmade from stoneware clay, high fired to 1280*c and is food, dishwasher, and microwave safe.

Although the pieces are durable they should always be treated with care. If knocked, dropped, or exposed to thermal shock (hot to cold temperature / cold to hot temperature) they can break, chip, and crack. From personal experience, washing up and loading into and out of the dishwasher is a high-risk time for the care of ceramics.

Please treat your pieces kindly ;-)

Shipping & Packaging

Purchases are shipped within 3 business days.

Shipping is calculated at a flat rate of $15 AUSTRALIA ONLY

All my pieces are checked and tested before leaving the studio with much care taken to package your purchase safely. I use recyclable packaging, boxes, and compostable packing peanuts.

Please use an address where deliveries can be made. If you require a signature on delivery do leave a note at checkout.

Returns Policy

Returns are not accepted for change of mind or for damage after use. Should your item/s arrive damaged please contact via email WITHIN 48 HOURS, with photos of item and the packaging for insurance purposes. Your item will be replaced if in stock or a full refund offered for item and shipping amount.